Kissandhan has a robust mechanism to address grievances with a dedicated Officer specifically for the same. Our valued customer can send their queries or any grievance to the Grievance Officer. They can approach Grievance Re-adressal Officer details as under:
Details of Grievance Re-addresal Officer of Kissandhan Agri Financial Services Private Limited:GRIEVANCE REDRESSAL OFFICER OF THE COMPANY
Any Disputes arising out of decisions of the Company’s functionaries would be disposed of at the next higher level within the concerned Department.
After examining the matter, the Company shall endeavor to send the customer its response within four weeks and intimate the customer how to escalate the complaint to a higher level if she/ he is not satisfied with the response. The Company shall request the customer to provide feedback on the services rendered. If the complaint / dispute is not redressed within a period of one month of receipt of same by the officer mentioned above, the customer may contact the following officer of RBI::Officer-in-Charge